Last Updated August 4, 2023
1. INTRODUCTION
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2. Information We Collect
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Personal information you disclose to us
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Information automatically collected
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Information collected through our App
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3. HOW DO WE USE YOUR INFORMATION?
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4. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
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5. Data Security
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6. Data Retention
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7. Your Privacy Rights
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8. Children's Privacy
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9. Changes to this Privacy Policy
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10. Contact Us
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Thank you for choosing to be part of our community at HologoWorld Inc., doing business as Hologo ("Hologo," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy aims to inform you about how we collect, use, disclose, and protect your information, including student data, in accordance with GDPR, the UK GDPR, CCPA, COPPA as well as New York State Ed Law 2-d Part 121 and other applicable data protection laws. By accessing our website at https://www.hologo.world, downloading and using our mobile application - Hologo, or engaging with us in any related manner, you consent to the practices described in this Privacy Policy. The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.
2.1 Personal Information You Disclose to Us
We collect personal information that you voluntarily provide to us when you register on our Services, express an interest in obtaining information about us or our products and Services, participate in activities on our Services, or contact us. For students, we may collect personal information with parental consent in compliance with the Children's Online Privacy Protection Act (COPPA).
The personal information we collect may include, but is not limited to, the following: Names Phone numbers Email addresses Usernames and passwords Mailing addresses Billing addresses Debit/credit card numbers
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe, Google Pay and Apple Pay. You may find their privacy notice link(s) here:
https://stripe.com/gb/privacyhttps://support.apple.com/en-us/HT203027#:~:text=Apple%20Pay%20is%20also%20designed%20to%20protect%20your%20personal%20information.&text=And%20when%20you%20use%20Applehttps://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=privacynotice&ldl=en-GBAll personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
2.2 Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate our Services. This information includes:
Internet Protocol (IP) address Browser and device characteristics Operating system Language preferences Referring URLs Device name Country and location Information about how and when you use our Services
We also use cookies and similar tracking technologies to collect and store information. You can manage your cookie preferences through your web browser settings.
Information Collected Through Our App
If you use our mobile application, we may collect additional information, including:
Geolocation information with your consent Mobile device data, such as device ID, model, and manufacturer Push notifications to send you relevant updates
We process your information, including student data, for legitimate business interests, the fulfilment of our contract with you, compliance with legal obligations, and/or with your consent. The purposes for which we use your information may include, but are not limited to:
We will only share your information, including student data, in the following situations:
WE WILL NOT DISCLOSE ANY PERSONALLY IDENTIFIABLE INFORMATION (PII) TO THIRD PARTIES FOR NON-EDUCATIONAL COMMERCIAL PURPOSES WITHOUT YOUR EXPLICIT CONSENT.
Your Personally Identifiable Information (PII), including student data, will only be accessible to personnel who are directly involved in the processing and administration of the information. These authorised personnel may include employees and contractors of HologoWorld Inc. ("Hologo") who have a legitimate need to access this information for the purposes outlined in this Privacy Policy. We implement strict security measures and access controls to ensure that only authorised personnel can access and process your Personally Identifiable Information. These measures are in place to safeguard your data and protect your privacy. Our personnel are bound by confidentiality obligations and are required to comply with applicable data protection laws and regulations when accessing and handling your Personally Identifiable Information. Please note that we do not sell or disclose your Personally Identifiable Information to third parties for non-educational commercial purposes, as stated in section 4 of this Privacy Policy. By using our Services and providing your Personally Identifiable Information, you consent to the access and processing of your information by our authorised personnel in accordance with this Privacy Policy. This addition clarifies that only authorised personnel who have a legitimate need to access and process Personally Identifiable Information will be allowed to do so. It emphasises the commitment to data security and confidentiality while ensuring that information is handled responsibly and in compliance with applicable data protection laws.
We implement technical and organisational security measures to protect your personal information, including student data. However, no electronic transmission or storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
We will retain your personal information, including student data, for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. When no longer required, we will delete or anonymize the data.
Depending on your location, you may have certain rights under applicable data protection laws. These rights may include:
We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have collected personal information from a child without proper consent, please contact us to have the information removed.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be effective when posted. We encourage you to review this Privacy Policy regularly.
If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact our Data Protection Officer (DPO) at: Email: hello@hologo.world